Why Us?


Through process improvement and automation projects across organizations, DSSI has demonstrated to our clients that BPM provides the ability to build intelligence around the core cross-functional processes that exist between enterprise systems of engagement. We have worked with our clients to look at processes with an enterprise view, rather than a myopic view of functional business areas.  This has enabled our clients turn their siloed data and applications into a rich and actionable resources to drive efficiencies across divisional boundaries.

Why We are Best Among Others

DSSI was founded 30 years ago, when our principals recognized the potential of a new technology that was referred to as workflow and would later become known as Business Process Management (BPM). At the time, early adopters of BPM were seeing excellent return on investment and gaining competitive advantage through use of the technology. Our company has been re-engineering and automating processes since 1992 for customers large and small, commercial and government, within departments and across enterprises.

We are a customer-focused organization with customer satisfaction as our top priority. We believe that taking a customer-focused approach provides our employees with a clear mandate that addressing our customer’s needs to the best of our ability is in our mutual best interest. Read more about . DSSI has served our customers for over 30 years and has succeeded in delivering quality results on time while meeting critical objectives.

Since our founding, DSSI has supported BPM efforts in a wide range of commercial and government clients. We led an effort to build a BPM infrastructure for the Army DOIM at Ft. Belvoir for over 10 years and have automated numerous processes in support of organizations at Ft. Myer, Ft. A.P. Hill, Ft. Hamilton, Ft. Belvoir, Ft. Meade, and Ft. McNair. We supported the Army Publishing Content Management System (APCMS), an enterprise wide content management system supporting 1.4 million Army users worldwide.

We also led an effort to automate a risk management process for the Army Corps of Engineers to support their risk management process for dams and levees. We have also supported the US Coast Guard in initiating a program to automate their FORECOM-7 STANDREADY process that tests the readiness of the many Coast Guard units deployed worldwide. These are just a sampling of the BPM engagements DSSI has participated on over the years.

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